Each jar of V2 Ghee is handcrafted with utmost care. However, if your order arrives damaged, leaked, or incorrect, we’re here to help.
Please inform us within 3 days of delivery with clear images and order details at [support@thehouseofv2.com , 8178480967]. Once verified, we’ll process a replacement or full refund.
Please note:
- Refund is only accepted for damaged or incorrect products.
- Used or opened products cannot be claimed for refund or replacement.
- Refunds are initiated to the original mode of payment within 7–10 working days after approval.
Our goal is simple — your experience with V2 should be as pure and satisfying as the product itself.